Mm3 Privacy Policy – User Information Protection

Updated: January 2026  |  Applies to all mm3 users in Malaysia

Secure & Regulated – No Data Selling – SSL Encryption – User Access Rights – Data Deletion on Request – MYR Deposits Protected – Your Privacy is Our Priority

1. Information We Collect

When you register or use the mm3 platform, we collect several categories of information to ensure our services are delivered properly, securely, and in a way that's relevant to you as a user in Malaysia.

Account Information

During registration, we collect your username, email address, phone number, and any identity verification details required. This information is used to create and manage your account securely.

Device & Browser Information

We collect technical information such as device type, operating system, browser type, IP address, and time zone. This data helps us detect unauthorised access and improve platform performance across the mobile devices most commonly used by Malaysians.

Payment & MYR Transaction Information

We keep records of all deposit and withdrawal transactions in MYR (RM), including the payment methods used (such as eWallets and local bank transfers). Full card numbers or complete bank account details are not stored directly by mm3 — payment processing is handled by verified, security-certified payment service providers.

Cookies & Usage Data

Mm3 uses cookies and similar tracking technologies to record usage patterns, language preferences, active sessions, and pages visited. This data is not used to identify you personally outside the platform, but helps us deliver a more relevant and responsive experience.

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2. How We Use Your Information

The information we collect is used solely for the purposes below and will not be used for any other purpose without your consent:

  • Creating and managing your mm3 account securely.
  • Processing MYR deposits and withdrawals as requested by you.
  • Sending important notifications related to your account, transactions, or policy changes.
  • Detecting and preventing fraud, money laundering, or unauthorised access.
  • Improving platform performance and the user interface based on usage patterns.
  • Complying with applicable laws and regulations in Malaysia.

Mm3 will not use your information for third-party marketing without your explicit consent. Any marketing communications we send are based on the preferences you have set in your account settings.

We will also never sell, rent, or transfer your personal information to any third party for commercial gain. Information is only shared under the limited circumstances described in Section 4 of this policy.

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3. Cookies, Tracking & Data Storage

How We Use Cookies

Cookies are small text files stored in your browser when you visit the mm3 platform. We use two types of cookies:

  • Session cookies: Automatically deleted when you close your browser. These are used to maintain your login status during an active session.
  • Persistent cookies: Remain in your browser for a set period to remember your preferences, such as interface language and display settings.

You can reject or delete cookies through your browser settings. However, disabling cookies may affect certain features on the mm3 platform.

Data Storage & Security

All user data is stored on servers protected with SSL encryption and strict access controls. Only authorised personnel can access user data, and only when required for operational or troubleshooting purposes.

Account information is retained for as long as your account is active. After account closure, mm3 will keep the minimum transaction records required by Malaysian law for the prescribed period before the data is permanently deleted.

We conduct regular security audits of our data storage systems to ensure user information is always protected to the latest standards.

4. Sharing Information with Third Parties

Mm3 is committed to protecting user data. Information is only shared with external parties under very limited circumstances:

Technical Service Providers

We share only the minimum technical data necessary with our payment service providers, server infrastructure, and identity verification systems. All these providers are bound by strict data protection agreements and are not permitted to use your data for their own purposes.

Legal Requirements

User information may be disclosed to Malaysian authorities such as the PDRM, Bank Negara Malaysia, or other law enforcement bodies when mm3 receives a valid directive or court order. In such cases, we will comply with the legal requirements while endeavouring to notify the affected users where permitted to do so.

Outside of the two situations above, mm3 will not disclose your personal information to any third party without your explicit written consent.

5. User Rights & How to Contact Us

Your Rights as an mm3 User

As an mm3 platform user, you have the following rights regarding your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you at any time through your account settings or by contacting our support team.
  • Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. Most profile details can be updated directly within your account.
  • Right to Erasure: You may request deletion of your personal data upon closing your account. Requests will be processed within 30 business days, subject to any minimum record-keeping requirements under applicable law.
  • Right to Object to Marketing: You can opt out of all promotional communications from mm3 at any time through the notification settings in your account.

Changes to the Privacy Policy

Mm3 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Any material changes will be communicated via in-platform notifications or email. The latest update date will always be displayed at the top of this page.

Contact Support

For any enquiries, personal data requests, or complaints about how we handle your information, please contact the mm3 support team by email at: [email protected]

Our team will respond within three business days. For general questions about the platform, you can also visit our mm3 FAQ page.

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Your Privacy is Protected at mm3

Sign up with confidence. Your data is protected, MYR transactions are processed securely, and your information will never be shared without your consent.

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